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PLAN YOUR VISIT

HOW TO GET HERE

See how to get to the most famous landmark in Rio de Janeiro. Plan your route by bus, car, subway, bike or on foot.

ACCESSIBILITY

Visit Sugarloaf Cable Car without any worries. Our place is equipped with adapted toilets, ramps and elevators, making tourism accessible to people in wheelchairs and mobility impairment.

Vista do complexo com elevador de acessibilidade ao fundo. Elevador de acessibilidade do Morro da Urca com Pão de Açícar ao fundo
Mulher passeando com carrinho de bebê no complexo Bondinho Pão de Açúcar. Família usando o Plano inclinado

REGULATIONS

Plan your visitation safely and don’t deal with any unforeseen events.

It is not allowed:

To leave children alone. Pay attention throughout the whole ride as a safety measure.

To remove plants, soil or any other material from the green natural areas;

Set things on fire.

To throw trash.

To hunt.

To take short-cuts while on track damaging the vegetation around.

To hold fire arms or sharp objects.

To carry professional cameras without previous authorization from the marketing department.

To plunder the environment and landmarks.

To listen to music too loud.

To damage the signs.

To bring animals.

To wear bathing suits or taking your shirt off.

To deface rocks, trees or buildings.

To eat or drink inside the cable cars.

To ride the cable car with large suitcases or purses.

To clean yourself (bath) inside the bathrooms in the touristic complex.

To bring musical instruments.

To feed the animals.

To carry a large-sized tripod.

To use a drone without previous authorization.

To walk around barefoot.

To walk around wearing costumes.

To ride your skate, scooter or roller skater inside the complex.

To play ball sports.

To enter with a sunshade and beach chair.

To enter with a cooler.

Religious manifestations.

Common Questions

1. Is buying on the internet cheaper?

Yes, tickets can be purchased at the official website of Bondinho with 10% discount, as well as in the self-service.

2. I don’t want to go anymore. Can I return my ticket and get my money back?

No tickets will be returned due to waiver. This will only occur in the event of technical failure of the cable cars..

3. Can I buy tickets for another day in advance at the ticket office?

The tickets sold at the ticket offices located in the Sugarloaf Cable Car are only valid for the day of the purchase. Purchases for other days are only available online.

4. Is my ticket only valid for the selected day for the tour?

No. The visitor may attend the tour up to 4 days after the selected date for the tour.

5. Who is entitled to the 50% discount policy?

The 50% discount policy is applicable to: elderly people from 60 years old, people with disabilities, students and people from 13 to 21 years old.

6. Quais os documentos são aceitos como comprovantes de meia-entrada para Idosos, jovens e PCD?

Idosos - a partir de 60 anos com documento oficial de identificação impresso, com foto (ou cópia autenticada)

Jovens de 13 a 21 anos - documento oficial de identificação impresso, com foto (ou cópia autenticada)

PCD e seu acompanhante - Apresentação do documento oficial de identificação impresso, com foto (ou cópia autenticada), acompanhado de Cartão especial, RioCard, Vale Social, Passe Federal, CRAS ou laudo médico impresso (original ou cópia autenticada) emitido por órgão público de saúde.

Importante destacar que não aceitamos documentos em celular, tablet ou notebook.

7. Quais os documentos são aceitos como comprovantes de meia-entrada para estudantes?

Estudantes (Ensino Fundamental, Ensino Médio, Graduação, Pós-graduação, MBA, Mestrados e Doutorados) - Original ou cópia autenticada da Carteira Nacional de Identificação Estudantil (CNIE), dentro do prazo de validade ou:

Rede Pública: Apresentação do documento oficial de identificação impresso, com foto (ou cópia autenticada), acompanhado de: RioCard escolar ou documento impresso que comprove a matricula de estudante, dentro do prazo de validade.

Rede Particular: Apresentação do documento oficial de identificação impresso, com foto (ou cópia autenticada), acompanhado de: Boleto de pagamento à instituição do mês atual impresso ou documento impresso que comprove a matricula de estudante, dentro do prazo de validade.

Importante destacar que não aceitamos documentos em celular, tablet ou notebook.

8. What are the payment methods accepted at the ticket office?

We accept: cash, credit cards and debit card. Brands: Visa, MasterCard, Elo, American Express,
Hipercard, Aura, PLENoCard, Brasilcard, Bradesco, Itaú, Banco do Brasil, Banrisul, HSBC, oi Paggo, PagSeguro.

9. What payment methods are accepted on the official website and self-service?

Site: Cards: Visa Crédito, MasterCard, AMEX, Elo Crédito, Elo Débito, and bank payment slip for purchases over R$80,00 (eighty Brazilian reais).

Self-service: Visa Crédito, Visa Eletron, MasterCard, Maestro, AMEX, Elo Crédito, Elo Débito.

10. Is it possible to pay for my ticket in installments?

Yes, on the official website and self-service. Two hundred Brazilian reais (R$ 200,00) purchases in two installments, three hundred Brazilian reais (R$ 300.00) purchases in three installments, four hundred Brazilian reais (R$ 400,00) purchases in four installments without interests.

11. Do residents or people born in Rio de Janeiro pay half the price?

Yes. Discounts are granted for residents or people born in Rio and Metropolitan Area* from Monday to Sunday. The discount is valid only for the full tour (Praia Vermelha - Pão de Açúcar).
The discount will be 50% on the full price of tickets at the box office. When buying through the internet or self-service totem, residents and people born in Rio and Metropolitan Area* will earn a 12% discount. For prices and promotion rules, see our website: ingressos.bondinho.com.br

12. is there any parking lot at the location?

The Sugarloaf complex does not offer any private parking lot. However, there is a public revolving parking lot (charged) monitored by the City Hall.

13. Is there any locker at the location?

No. The Sugarloaf does not offer any locker room service. For a calm ride without any setbacks, we suggest you to refer to the regulations and see what you cannot take with you.

14. What is the capacity of each cable car?

The Sugarloaf Cable Car accommodates up to 65 passengers.

15. Is the ride suitable for children?

Yes. There are no restrictions. All ages are admitted; however, we suggest responsible adults not to ever let the children unaccompanied during the ride.

16. Is there any discount policy for groups?

No. Unfortunately, we don’t grant discounts for groups.

17. Is there any discount policy for birthday occasions?

No. Unfortunately, we don’t grant discounts for birthday occasions.

18. Is the ticket valid for more than one trip throughout the day?

No, your ticket is only valid for only single ride.

19. Do I have to validate my ticket bought online?

Yes. It is required to validate the tickets bought online at the validation desk before boarding.

20. Is the ticket valid for the entire ride?

Yes. Your ticket bought at Praia Vermelha at of self-service totems and the official website (PRAIA VERMELHA X MORRO DA URCA X SUGARLOAF). Exclusive transport service for visits, with easy access and special treatment. Price upon request.

21. Is it necessary to print my ticket?

No. You must wait for the confirmation e-mail for your request, then issue the e-ticket and going to the tour using the mobile phone.